Returns Management

Returns Management

There are many reasons for returns - Do your customers have damaged, defective or incorrectly ordered parts that have to be returned to the warehouse? We offer an affordable and fast returns service. As well as outgoing shipments you can choose where you want your returns to be delivered, in addition we also provide full traceability for returns in our Track&Trace.

 

The transit time for returns depends on the request (48 - 72h). To make your shipments traceable we provide you with different possibilities of registering your returns:

  • Submit relevant data
    (e.g. via EDI, Mail, ftp, Track&Trace)
  • Your recipients are granted access to our Track&Trace and can register returns
  • Recipients use pre-printed labels

Track & Trace

Track & Trace

Transparent Track & Trace on a packaging level

Offer Inquiry

Offer Inquiry

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